Introducing the ARTA API: Unlock Powerful E-commerce Tools

Posted by Meredith Blechman on Sep 10, 2019 1:41:28 PM

Learn all about the ARTA API: the first public API allowing merchants to unlock powerful white glove fulfillment and e-commerce capabilities.

We are excited to announce the launch of the ARTA API: the first public API that will allow customers to unlock powerful e-commerce capabilities that:

✓ Improve their client experience

✓ Increase operational efficiencies

✓ Drive growth through an expanded, international fulfillment footprint

The ARTA API can be integrated directly into customer-facing platforms and mobile apps, internal operations systems, or even sales associate applications, and includes a suite of robust features:

  • ARTA Instant Quote - An intelligent instant quote system that returns multiple rates for the most appropriate shipping methods & services based on dynamic rules. Our API rates have global coverage for everything from white glove specialized shipping to parcel shipping, as well as first and final mile services such as insurance, packing, installation and more.

  • ARTA Packing Predictor - Don’t know how your items need be packed? Receive packing recommendations instantly for any object shipping via any transportation mode, anywhere in the world. Recommendations are based on the powerful combination of years of data intelligence and the knowledge of our expert shipping team.

  • ARTA Order Processing - Buyer ready to check out? Ops team ready to release the shipment? Book your shipment via the API without needing to ever log in to another vendor dashboard. Your operations team can access and organize all of their shipments and related documents in the ARTA Fulfillment Dashboard (for free!) to increase visibility into every moving piece in the fulfillment puzzle.

  • ARTA Shipment Tracking - Only have a tracking number but don’t know the parcel provider? No problem. Our system determines the vendor based on the tracking number alone. (*Coming soon to the API: One universal tracking system to provide customers and internal teams with visibility into tracking for any shipment at any time, including both white glove and parcel shipments.)

Improve Your Customer Experience

By integrating the ARTA API directly into your core customer-facing platform you can provide customers with greater visibility into shipping and service costs pre-sale and post-sale, and streamline the checkout process into one seamless step. The ARTA API returns multiple quotes for every request, giving your customers more choice and flexibility to choose the option best suited to their needs. Increase conversion and prevent lost sales by being able to display rates instantly to customers when they’re most interested in buying or placing a bid, rather than forcing them to wait days to receive a response back from your team or a vendor. Once the customer is ready to check out, integrate the quote generated by the API into your checkout process to collect payment for both the item and the shipping, all in one seamless transaction. ARTA guarantees the rates produced by our API when you fulfill through ARTA (assuming all data used to generate the quote is accurate), so you can feel comfortable that what you see is what you get.

Increase operational efficiency

Allow your operations team to focus on more strategically important work rather than spending countless hours gathering shipping estimates from vendors, manually entering data into your internal systems, or placing orders manually with vendors. With the ARTA API you can specify vendor preferences and shipping rules so you can be sure the options presented back to customers meet your team’s standards. If you don’t have your own set of standards the ARTA shipping team can collaborate with your team to create standards catered to the unique needs of your business. Based on those standards, the API can produce instant rates to display back to customers or members of the operations team in internal systems. When a shipment is ready to be booked simply trigger an order and we will place the order with the appropriate vendor on your team’s behalf.

Expand your business

ARTA has a global network of over 550 vetted shipping providers (and growing). Managing and expanding vendor networks is hard and takes an inordinate amount of time and effort. Tap into our existing network to unlock areas where your own fulfillment coverage is spotty or non-existent and ensure you’re getting the best rates in areas you already support. With the ARTA global network your business can focus on growth and expansion while ARTA focuses on managing vendor performance. The API currently supports instant rates and fulfillment to more than 50 countries and we are rapidly expanding coverage.

New Service Tiers

The ARTA API provides support for different fulfillment service options to ensure the greatest amount of flexibility for you and your customers:

  • ARTA Parcel - Custom packaging and final mile services with expedited transit options from parcel providers.

  • ARTA Select - Consolidated transportation option offering expedited and economy shipping options with white glove handling at collection and delivery.

  • ARTA Premium - Specialized climate-controlled transportation operated by trained technicians from wall to wall.

Get in touch

Interested in learning more about how the ARTA API can unlock an improved customer experience and international growth for your business? Get in touch:

Topics: ARTA API, Packing, ARTA Instant Quote, Product Announcements

About ARTA

ARTA delivers innovative technology and fulfillment solutions for global white glove logistics. ARTA provides a proprietary API and platform that streamlines the shipping of high-value, oversized, and fragile goods requiring extra services from point of sale to delivery.

With a single solution, ARTA safely, easily and cost effectively ships high-touch items to more customers in more locations to drive sales, enable opportunities for new categories and expand the global footprint for businesses today. 

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